Diabetes Technology Struggles - Part 2 (Downloading Data From Pump)

So here I am tonight with my new “fancy” USB cable and driver and I am ready to go. I load the driver, turn off the computer and plug in the meter, turn on the computer, launch the software but again, the software does not recognize the meter. Great, now another early morning call but I am going to have to wait until Monday for this one.

Next I try the pump. Animas sent along a disk with their software plus the IR Accessory Kit when they sent my pump. Again, I load up the software, follow the instructions on the accessory kit for plugging it into the serial port and think I am ready to go. I turn the computer on again, launch the software, suspend my pump and hit the download button. It looks for about 2 minutes but again does not download one piece of data. The little window switch from saying it was “connected” and it was “searching”. Plus, the progress bars never moved. I tired this three different times and then decided I needed to get my pump back on and call Animas on Monday too!

Next I notice that the Animas software will also download data from my bg meter, so I think maybe this software will be able to pull data from the meter. Nope, that didn’t work either!

I don’t think I am asking too much for these two machines that contain all the data to help me manage my “condition” (notice that I did not say Disease!!!!) to download their information into a program that I can use. I do have all the data manually contained in my fantastically designed Excel spreadsheet record sheet (yes, I know, I am very shy!) but I really want to see what my standard deviation is. I guess I am just going to have to play with the data in the spreadsheet and work out the calculations on my own. I hope my higher math education from oh so many years ago, comes back very soon! Wish me luck!!!


  1. Sure there should be more and better help for the diabetic.Since it is spreading like an epidemic why is there not enough support for the same?There is a lot of research and good medication and treatment...the gadgets for use have to be looked into.

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  2. I always tend to try to do this stuff at night's there might be a pattern here . I can not get the computer to recognize the meter. I am using an elderly serial cable that I had used successfully with my older meter. After several failed attempts.
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